Travelance: Visitors to Canada OR Super Visa Insurance

Eligible ForSuper Visa, Visitors, New Immigrants, Foreign Workers, Returning Canadians and IEC/Working Holidays
Coverage Amounts$25,000 / $500,000 / $100,000 / $150,000 

Emergency Hospitalization

Up to sum insured

Emergency Home Return / Evacuation

Covered

Emergency Medical Care

Up to Sum insured

Services of a Physician, Surgeon, etc.

Up to Sum insured

Ambulance Services / Transportation

Up to Sum insured

Prescription Medications

Up to $1,000 / 30 day supply

Emergency Dental Repair

Up to $2,000

Dental Pain Relief

Up to $300

Emergency Services of Chiropractor, Chiropodist, Physiotherapist, Osteopath, or Podiatrist

N/A

Out-patient Treatment

Included

Stable Pre-existing Medical Conditions Coverage

N/A

Follow Up Treatment

Up to $1000 (1 Visit)

Bedside Companion Accommodation / Transportation

N/A

Meals and Accommodation / Hospital Allowance / Out-of-pocket Expenses

N/A

Laboratory Diagnostics / X-Ray

Covered

Private Duty Nurse / Medical Attendant

Up to Sum Insured

Rental / Purchase of Medical Appliances

Covered

Cremation / Burial

Up to $4,000

Repatriation of Remains

Up to $10,000

Accidental Death & Dismemberment

N/A

Double Dismemberment

N/A

Single Dismemberment

N/A

Maternity Benefits / Delivery Coverage

N/A

Pregnancy Complications Coverage

N/A

Sports Injuries Coverage

Available

Flight / Travel Accident

Covered

Child Care / Escort Expenses

N/A

Trip-Break Benefit

N/A

Side-Trips Benefit

Available

Uninterrupted Flights Coverage (in & from Canada)

Available

Return of a Vehicle

N/A

24-hour Emergency Assistance Center

Available

Changing the Effective Date:

If you need to change the effective date (start date of your insurance coverage), you can request it from our Insurance Advisors before your coverage has begun at no additional charge. However, all request for changing the effective date sent After the start date f your coverage may incur an administration fee of $50.

Side-Trips Benefit:

Travelance will cover eligible medical emergency expenses that are incurred anywhere outside Canada, except for your country of origin, if you physically remain in Canada for more than 50% of the policy period before you submit a side-trip claim. The maximum duration of each covered side-trip is 45 days in a row and it must begin in Canada.

Trip-break Exclusion:

Please note that if you are planning to take a trip to your country of residence during the coverage period, you will have to cancel your policy with Travelance and get a new one at the time you decide to return to Canada.

Travel to Canada Coverage:

Unlike many other Canadian insurance providers, with Travelance, your health insurance coverage will begin from the date of departure from your home country on your way to Canada, if your travel time does not exceed 48 hours.

Policy Wording:

Policy Wording is an official document issued by Travelance, which provides you with detailed descriptions of insurance benefits, coverage limitations/exclusions, claim and refund policies as well as other important information.Policy Wording

You are not eligible to purchase this policy if:

– If you have a medical condition for which a physician has advised you not to travel.
– If you are under 14 days old or over 85 years old.
– You are eligible for provincial health benefits.
– You have been diagnosed with a terminal illness.
– You reside in a nursing home or require assistance with daily normal activities.
– If in the 12 months before the effective date you have been diagnosed or received treatment for lung condition requiring the use of oxygen or a kidney condition requiring dialysis.
– You have been diagnosed with or received treatment for Congestive heart failure, AIDS or HIV, Alzheimer’s or any dementia, pancreatic or liver cancer, any kind of metastatic cancer, a condition requiring a bone marrow or organ transplant.

Pre-existing Conditions Coverage:

Important Notice: Pre-existing Medical Conditions are only covered by Travelance: Premier Plan.
1) For visitors under the age of 69, pre-existing conditions are covered, provided they were stable in the last 180 days before the effective date of the policy.
2) For ages 70-79, pre-existing medical conditions are covered, provided they have been stable in the last 180 days prior to the effective date.

The following Pre-existing conditions are NOT covered for people 70-79 y.o.:

2a) Any heart condition including but not limited to heart attack, angina, arrhythmia or cardiac surgery.
2b) Any brain condition including but not limited to stroke, transient ischemic attack (TIA), mini-stroke, aneurysm or seizure.
2c) Any lung condition including but not limited to chronic obstructive pulmonary disease (COPD), asthma, chronic bronchitis or emphysema. 3) For ages 80 and over at the time of application, there is no coverage under the policy for any Pre-Existing Medical Condition that was present on Your Effective Date.

Waiting Period:

Please, note that Waiting Period does not apply to those Travelance insurance policies, which begin on your Departure Date or, in other words, the day you travel to Canada.
– The 24-hour waiting period for injury / 48-hour waiting period for sickness will only apply if your insurance Start Date commences after the Departure Date within 30 days.
– 48-hour waiting period for sickness applies, in case you are continuing medical insurance coverage from an existing policy with no gap in coverage.
– The 7-day waiting period will apply for sickness if your insurance Start Date is more than 30 days from your actual Departure Date.

Making a Claim with Travelance:

In the event of a medical emergency, you or someone on your behalf has to notify Emergency Assistance Provider prior to making a claim, if it is possible. If you do not contact Emergency Assistant Provider within the first 24 hours, you will have to pay 20% of any eligible medical expenses incurred by yourself.
You or someone on your behalf must also authorize Travelance to access all of your medical documentation from the treatment provider at the location you are hospitalized as well as your attending physician at home.

Emergency Assistance Provider is available 24-hours a day, 7 days a week.

– Toll-Free – 1.800.334.7787 (within Canada & USA)
– Collect – 905.667.0587 (for all other locations)

In order to proceed with a claim you need to do the following:

– Complete a Claim Form.
– Attach all original medical receipts or other confirmation of payment.
– Attach or give access to a detailed medical documentation.
– Send the above documents to the address provided below.
Box 557, 100 King Street West
Hamilton,
Ontario
L8N 3K9

Please note that all claim forms must be submitted within the first 30 days from the moment you have received medical treatment. Written proof of the claim has to be filed within 90 days and no later than 12 months after the treatment was received or expense incurred.

Making a Claim with Travelance:

In the event of a medical emergency, you or someone on your behalf has to notify Emergency Assistance Provider prior to making a claim, if it is possible. If you do not contact Emergency Assistant Provider within the first 24 hours, you will have to pay 20% of any eligible medical expenses incurred by yourself.
You or someone on your behalf must also authorize Travelance to access all of your medical documentation from the treatment provider at the location you are hospitalized as well as your attending physician at home.

Emergency Assistance Provider is available 24-hours a day, 7 days a week.

– Toll-Free – 1.800.334.7787 (within Canada & USA)
– Collect – 905.667.0587 (for all other locations)

In order to proceed with a claim you need to do the following:

– Complete a Claim Form.
– Attach all original medical receipts or other confirmation of payment.
– Attach or give access to a detailed medical documentation.
– Send the above documents to the address provided below.
Box 557, 100 King Street West
Hamilton,
Ontario
L8N 3K9

Please note that all claim forms must be submitted within the first 30 days from the moment you have received medical treatment. Written proof of the claim has to be filed within 90 days and no later than 12 months after the treatment was received or expense incurred.

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Travelance: Visitors to Canada OR Super Visa Insurance

Eligible ForSuper Visa, Visitors, New Immigrants, Foreign Workers, Returning Canadians and IEC/Working Holidays
Coverage Amounts$25,000 / $500,000 / $100,000 / $150,000 

Emergency Hospitalization

Up to sum insured

Emergency Home Return / Evacuation

Covered

Emergency Medical Care

Up to Sum insured

Services of a Physician, Surgeon, etc.

Up to Sum insured

Ambulance Services / Transportation

Up to Sum insured

Prescription Medications

Up to $1,000 / 30 day supply

Emergency Dental Repair

Up to $2,000

Dental Pain Relief

Up to $300

Emergency Services of Chiropractor, Chiropodist, Physiotherapist, Osteopath, or Podiatrist

N/A

Out-patient Treatment

Included

Stable Pre-existing Medical Conditions Coverage

N/A

Follow Up Treatment

Up to $1000 (1 Visit)

Bedside Companion Accommodation / Transportation

N/A

Meals and Accommodation / Hospital Allowance / Out-of-pocket Expenses

N/A

Laboratory Diagnostics / X-Ray

Covered

Private Duty Nurse / Medical Attendant

Up to Sum Insured

Rental / Purchase of Medical Appliances

Covered

Cremation / Burial

Up to $4,000

Repatriation of Remains

Up to $10,000

Accidental Death & Dismemberment

N/A

Double Dismemberment

N/A

Single Dismemberment

N/A

Maternity Benefits / Delivery Coverage

N/A

Pregnancy Complications Coverage

N/A

Sports Injuries Coverage

Available

Flight / Travel Accident

Covered

Child Care / Escort Expenses

N/A

Trip-Break Benefit

N/A

Side-Trips Benefit

Available

Uninterrupted Flights Coverage (in & from Canada)

Available

Return of a Vehicle

N/A

24-hour Emergency Assistance Center

Available

Changing the Effective Date:

If you need to change the effective date (start date of your insurance coverage), you can request it from our Insurance Advisors before your coverage has begun at no additional charge. However, all request for changing the effective date sent After the start date f your coverage may incur an administration fee of $50.

Side-Trips Benefit:

Travelance will cover eligible medical emergency expenses that are incurred anywhere outside Canada, except for your country of origin, if you physically remain in Canada for more than 50% of the policy period before you submit a side-trip claim. The maximum duration of each covered side-trip is 45 days in a row and it must begin in Canada.

Trip-break Exclusion:

Please note that if you are planning to take a trip to your country of residence during the coverage period, you will have to cancel your policy with Travelance and get a new one at the time you decide to return to Canada.

Travel to Canada Coverage:

Unlike many other Canadian insurance providers, with Travelance, your health insurance coverage will begin from the date of departure from your home country on your way to Canada, if your travel time does not exceed 48 hours.

Policy Wording:

Policy Wording is an official document issued by Travelance, which provides you with detailed descriptions of insurance benefits, coverage limitations/exclusions, claim and refund policies as well as other important information.Policy Wording

You are not eligible to purchase this policy if:

– If you have a medical condition for which a physician has advised you not to travel.
– If you are under 14 days old or over 85 years old.
– You are eligible for provincial health benefits.
– You have been diagnosed with a terminal illness.
– You reside in a nursing home or require assistance with daily normal activities.
– If in the 12 months before the effective date you have been diagnosed or received treatment for lung condition requiring the use of oxygen or a kidney condition requiring dialysis.
– You have been diagnosed with or received treatment for Congestive heart failure, AIDS or HIV, Alzheimer’s or any dementia, pancreatic or liver cancer, any kind of metastatic cancer, a condition requiring a bone marrow or organ transplant.

Pre-existing Conditions Coverage:

Important Notice: Pre-existing Medical Conditions are only covered by Travelance: Premier Plan.
1) For visitors under the age of 69, pre-existing conditions are covered, provided they were stable in the last 180 days before the effective date of the policy.
2) For ages 70-79, pre-existing medical conditions are covered, provided they have been stable in the last 180 days prior to the effective date.

The following Pre-existing conditions are NOT covered for people 70-79 y.o.:

2a) Any heart condition including but not limited to heart attack, angina, arrhythmia or cardiac surgery.
2b) Any brain condition including but not limited to stroke, transient ischemic attack (TIA), mini-stroke, aneurysm or seizure.
2c) Any lung condition including but not limited to chronic obstructive pulmonary disease (COPD), asthma, chronic bronchitis or emphysema. 3) For ages 80 and over at the time of application, there is no coverage under the policy for any Pre-Existing Medical Condition that was present on Your Effective Date.

Waiting Period:

Please, note that Waiting Period does not apply to those Travelance insurance policies, which begin on your Departure Date or, in other words, the day you travel to Canada.
– The 24-hour waiting period for injury / 48-hour waiting period for sickness will only apply if your insurance Start Date commences after the Departure Date within 30 days.
– 48-hour waiting period for sickness applies, in case you are continuing medical insurance coverage from an existing policy with no gap in coverage.
– The 7-day waiting period will apply for sickness if your insurance Start Date is more than 30 days from your actual Departure Date.

Making a Claim with Travelance:

In the event of a medical emergency, you or someone on your behalf has to notify Emergency Assistance Provider prior to making a claim, if it is possible. If you do not contact Emergency Assistant Provider within the first 24 hours, you will have to pay 20% of any eligible medical expenses incurred by yourself.
You or someone on your behalf must also authorize Travelance to access all of your medical documentation from the treatment provider at the location you are hospitalized as well as your attending physician at home.

Emergency Assistance Provider is available 24-hours a day, 7 days a week.

– Toll-Free – 1.800.334.7787 (within Canada & USA)
– Collect – 905.667.0587 (for all other locations)

In order to proceed with a claim you need to do the following:

– Complete a Claim Form.
– Attach all original medical receipts or other confirmation of payment.
– Attach or give access to a detailed medical documentation.
– Send the above documents to the address provided below.
Box 557, 100 King Street West
Hamilton,
Ontario
L8N 3K9

Please note that all claim forms must be submitted within the first 30 days from the moment you have received medical treatment. Written proof of the claim has to be filed within 90 days and no later than 12 months after the treatment was received or expense incurred.

Making a Claim with Travelance:

In the event of a medical emergency, you or someone on your behalf has to notify Emergency Assistance Provider prior to making a claim, if it is possible. If you do not contact Emergency Assistant Provider within the first 24 hours, you will have to pay 20% of any eligible medical expenses incurred by yourself.
You or someone on your behalf must also authorize Travelance to access all of your medical documentation from the treatment provider at the location you are hospitalized as well as your attending physician at home.

Emergency Assistance Provider is available 24-hours a day, 7 days a week.

– Toll-Free – 1.800.334.7787 (within Canada & USA)
– Collect – 905.667.0587 (for all other locations)

In order to proceed with a claim you need to do the following:

– Complete a Claim Form.
– Attach all original medical receipts or other confirmation of payment.
– Attach or give access to a detailed medical documentation.
– Send the above documents to the address provided below.
Box 557, 100 King Street West
Hamilton,
Ontario
L8N 3K9

Please note that all claim forms must be submitted within the first 30 days from the moment you have received medical treatment. Written proof of the claim has to be filed within 90 days and no later than 12 months after the treatment was received or expense incurred.

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